We accept no responsibility for damage and/or loss of property, engines, accessories, etc. incurred during operation of a your property. In most cases it is very difficult or impossible to determine whether damage was actually due to equipment failure or to operator error. Also, we cannot be held responsible for any purchased components that are incorporated into your systems or problems caused by incompatibility between your property not completed by our service center, etc.

It is impossible to guarantee product compatibility for product recommendations. We provide information and suggestions to the best of our abilities based on the information available to us at the time. We are unable to guarantee successful outcomes.

We reserve the right to limit quantities and discounts. Also, please note that most items we offer are intended for use in the USA

Additional policies may exist. Policies are not limited to those on this page. Contact us with any questions.

Horsepower Juice uses a variety of shipment carriers. Since we charge a fix rate shipping for your speicifc order, we reserve the right to choose the carrier. Unfortunately we cannot always accommodate requests for preferred shippers. Once the order has shipped, we must allow the carrier a reasonable time frame to deliver. Integy Inc. and/or carrier reserve the right to request a signature for proof of delivery. We cannot demand a shipment carrier to leave a package. You may contact the carrier for instructions on available options. Once the package is successfully delivered, we are not responsible for theft or damage to the merchandise. When using a forwarding company, we are not responsible for lost or damaged merchandise after the forwarding company has accepted delivery. The forwarding company must report shipping damage for a claim to be filed. We are not responsible for delays in express delivery orders due to weather conditions and/or attempted deliveries. Export documentation will not be provided. Know who you are receiving a package for or forwarding a package to! If you accept a package that was purchased with a fraudulent credit card, you will be in possession of stolen merchandise. You may be responsible for any legal or collection action related to the shipment. Shipping charges are non-refundable.

Payment, Pricing & Promotions

CREDIT CARD ORDERS

Horsepower Juice. accepts Visa, and Master Card as payment on orders shipping to anywhere in the world. When using your credit card, please provide your credit card billing address if different from the shipping address and daytime phone numbers. If the billing address or security code does not match that which is on file at the financial institution or if authorization is not given for any reason, we reserve the right to cancel the order without notification. We cannot work out credit card problems with the financial institution; you must settle problems with them and contact us once the problem is resolved.  We do not assume any responsibility for bank fees incurred by using a Debit Card for your purchase and/or return credit.  In the event of unuscessful credit card transaction, our warehouse will Paypal request you for the amount using your provided e-mail address.

THIRD PARTY PAYMENT METHODS

When using a third party payment method such as PayPal, you may be referred directly to them to resolve issues with your payment account. We reserve the right to only ship product to confirmed addresses. We do accept payments in the form of wire transfer; however, you must contact us first. There is important information we need to verify including stock availability and shipping restrictions as well other verification factors before any money is transferred. Please contact us using our online support ticket system with a complete list of items you wish to order, ship method, shipping name and address.

OUR PERSONAL CHECK POLICY

While we attempt to bank-approve personal checks for immediate shipment, this may not always be possible and we may hold your order for 14+ business days. To ensure that your order is shipped as quickly as possible, please send a Postal money order, or use your credit card. Customers whose checks are returned to us because of non-sufficient funds will be charged $25.00 for handling in addition to the amount of the check. If it becomes necessary for us to use an attorney or collection agency, you will be responsible for all collection fees.

Complete instructions for returning merchandise will be provided, please contact us first at sales@horsepowerjuice.com or use our online form.  We will accept merchandise for return that was purchased from HPJ. within 30 days of receipt. The merchandise must be in new and unused condition and in its original packaging. We do not accept returns via COD or any other collection method. COD packages will be refused. Packages billing Integy Inc. without authorization will result in actual shipping charges billed back to sender unless other prior arrangements were made.  There is no restocking fee for qualified returns.

CONTACT US

Our phone number: 909 764 7178

Tech Support: http://horsepowerjuice.com/contacts

Dealer Sales: sales@horsepowerjucice.com

Custom Orders: sales@horsepowerjucice.com